The Comprehensive Cone Trees User Experience (UX) Process

Stage 3- Data analysis & synthesis

Deliverables

The following can be included within or be linked to as a part of the research report, which is the main deliverable out of the research and data analysis & synthesis phases.

1. Best practices presentation
2. Competitior analysis report
3. Stakeholder workshop report
4. User interview findings and insights
5. Contextual inquiry findings and insights
6. Content audit or content inventory findings and insights
7. Task analysis report
8. Rought cut/ high level Information Architecuture (IA)

Primary UX activities	UX roles	Collaborators	Related deliverables
Affinity diagramming	User researcher		Images of affinity diagramming wall artefacts can be used as necessary in main sections or appendix of the report
Brainstorming	User researcher, Information architect, Interaction designer, Usability analyst, Content strategist	Data architect, Business analyst
Reframing	User researcher	Business analyst	Does not need to be included in research report
Insight combination	User researcher	Business analyst	Does not need to be included in research report
Card sorting	User researcher, Information architect		High level site map can be included in the Research report
Reverse card sorting	User researcher, Information architect		High level site map can be included in the Research report
Concept modelling	User researcher, Information architect, Interaction designer, Usability analyst, Content strategist	Data architect, Business analyst	Concept models can be included in the research report
Flow diagramming	User researcher	Business analyst	Flow diagrams models may be included in the research report
Mental model diagramming	User researcher	Business analyst	Mental model diagrams models may be included in the research report
Ecosystem mapping or forced semantic zoom	User researcher	Business analyst	Should be included in research report
Customer journey mapping or forced temporal zoom	User researcher	Business analyst
Research report preparation	User researcher		Research report
Secondary UX activities	UX roles	Collaborators	Deliverables
Attending meetings: Internal project meetings, task level meetings, business lead update meetings, steering committee meetings	User researcher
Noting down UX lessons learned	User researcher, Information architect, Interaction designer, Usability analyst, Content strategist	Project team members	UX lessons learned document (draft, may or may not necessarily for sharing at this stage)
Collaborate on Business requirements document preparation	User researcher		Business requirements document

Next page: Details on primary and secondary UX activities, UX roles, collaborators and deliverables for the ‘Definition’ UX phase.

Stage 1: Planning
Stage 2: Research
Stage 4: Definition
Stage 5: Design
Stage 6: Validation

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