Processes
-
When Introducing UCD in an Organization, Technical Capability is Only Half the Story
This article is a reproduction of my chapter from the book, UX Storytellers- Connecting the Dots, edited by IATV’s Jan Jursa. Contributing authors incl. Deborah Mayhew (author of Cost-Justifying Usability) and Aaron Marcus (author of The Cross-GUI Handbook for Multiplatform UI Design).
-
Working With Globally Distributed Teams or Clients: Tips for Effective Audio Conferences
Besides working in multicultural offices, I’ve worked with clients and internal teams spread across the globe. Here are a few simple and useful tips for participating and conducting audio conferences.
-
Guidelines for Conducting Effective and Efficient Meetings
This framework aims at accomplishing the goal of your meeting while utilising time well. You will also find a link to download a MOM (minutes of meeting) template.